|
An important
aspect of the function of the Fire Department is to ensure we
are providing the services our customers both want and need.
It is also important that we provide these services in a manner
that is timely, efficient and perceived as positive.
To this
end we routinely distribute customer surveys to those residents,
businesses or visitors who have recently received our services.
Depending
upon whether they received fire suppression, rescue or fire
prevention services, the survey asks specific questions about
the service provided and asks the customer to rate those specifics.
Each survey
also gives the customer an opportunity to provide open-ended
comments, without restrictions.
The collective
results of the responses from the most recent survey period
are posted below. These will be updated quarterly, as the
results are tabulated.
If you
have recently been serviced by the Plantation Fire Department
and would like to offer your comments, please feel free to
download the appropriate form, by clicking on the below link.
Completed forms may be returned electronically to Ann
Rosenthal or mailed back to us at the Fire Department's mailing address,
550 NW 65th Avenue, Plantation, FL 33313.
Be sure
to include your date of service and the patient's last name.
If you wish to be contacted, also include a name and phone
number.
|
